PRIVACY POLICY
Privacy Policy
Effective Date: [30th JULY 2024]
1. Introduction
Welcome to GeneAura Private Limited (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.geneaura.com] (the “Site”) or use our services.
2. Information We Collect
a. Personal Information: We may collect personal information that you provide to us directly, such as your name, email address, phone number, and postal address when you:
- Register an account
- Place an order
- Contact our customer support
- Subscribe to our newsletter
b. Non-Personal Information: We also collect non-personal information about your visit to our Site, which may include:
- IP address
- Browser type
- Operating system
- Referring website
- Pages visited and time spent on our Site
3. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you about your orders and provide customer support
- Improve our website and services
- Send you marketing communications, if you have opted in
- Respond to your inquiries and feedback
4. How We Share Your Information
We may share your information with:
- Service Providers: Third-party vendors who assist us in operating our Site, processing transactions, and providing customer support.
- Legal Requirements: If required by law or to respond to legal requests or protect our rights, we may disclose your information to legal authorities.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred to a third party.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us remember your preferences and understand how you use our Site. You can manage your cookie preferences through your browser settings.
6. Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no security measures are perfect or impenetrable.
7. Your Choices
You have the right to:
- Access and update your personal information by logging into your account or contacting us.
- Opt-out of receiving marketing emails by following the unsubscribe instructions in those emails.
- Request the deletion of your personal information, subject to legal and contractual restrictions.
8. Links to Other Sites
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.
9. Children’s Privacy
Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
GeneAura Private Limited
AP 1166 ,4TH STREET,THENDRAL COLONY,ANNANAGAR
CHENNAI,TAMILNADU,624401
Email: care@geneaura.com
Phone: +918248408851
Thank you for trusting GeneAura Private Limited with your personal information.